Harris County School District
One Team, One Dream
- Harris County School District
- Help Desks
Information Technology
- Information Technology
- Chromebook 1:1 Initiative
- HCSD Dell Member Purchase Program
- Technology Approval
- Harris County Internet Coverage Information
- HCSD Public WIFI
- Help Desks
- Infinite Campus Mobile Portal Support for Parents & Students
- Requests for Proposals
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Tutorials
- How to Access PCGenesis
- Etrieve login instructions
- How to access YouTube (HCSD staff)
- How to clear your browser cache
- How to Login to Your HCSD Accounts
- How to Manage Multiple Google Accounts
- How to Retrieve an Email Header
- How to update Google Chrome
- Installing Google Drive File Stream
- Installing Microsoft Office 365 for Personal Home Use
- Is that email safe?
- Steps for Filling Out 20 Additional Day Time Sheet
- Training Front End
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2019 Cybersecurity Awareness Month
- 2019 Cybersecurity Awareness Month: Introduction
- 2019 Cybersecurity Awareness Month: File and Link Security
- 2019 Cybersecurity Awareness Month: Password Security
- 2019 Cybersecurity Awareness Month: Social Engineering
- 2019 Cybersecurity Awareness Month: Mobile Security
- 2019 Cybersecurity Awareness Month: Phishing Awareness
Faculty/Staff Help Desks
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As technology becomes better and cheaper, we are seeing more and more personal devices in our schools. We want to help teachers in any way we can, but it is becoming increasingly difficult for our Technology Specialists to assist with personal devices on top of their already heavy workload. There are potential liability issues to consider when handling personal devices, as well.
We also ask that all schools and departments please consult with the Technology Department before purchasing any technology hardware/software to ensure compatibility with our infrastructure and that we can support it.
Please note:
- We do not support personal devices.
- We do not support wireless printing.
- Any technology under consideration by a school or department should be vetted by IT staff before purchase. Technology purchased without consultation with the Technology Department will be treated like a personal device.
REQUEST TECHNOLOGY HELP
Note: You must log into your Harris County Schools Google account to submit a help desk request.
Harris County Carver Middle School
Harris County High School: Email your school help desk.
Mulberry Creek Elementary School: Email your school help desk.
New Mountain Hill Elementary School: Email your school help desk.
PLC/EOC: Email your school helpdesk.